FAQs
After you have selected one of our vacation rental properties and made a booking request with Cute Snow Villas, we will process your down-payment (typically within 24 hours) once the reservation has been reviewed. We will e-mail you a reservation confirmation and credit card receipt for the transaction. The week prior to your arrival date we will email your Check-In Information which includes your final confirmation, driving directions, complex and access information, along with how to obtain the keys to your rental property. Please print and familiarize yourself with all the provided information prior to your arrival. It always help to bring the print-out of the check-in information to help gain access. Don’t forget to purchase Travel Insurance!
Since all of our rental properties are homes, and not hotel rooms, they are fully furnished and include a living room, kitchen, and bedrooms and bathrooms as described on each property detail page.
- The kitchen includes cooking utensils, pots & pans, dishcloths, potholders, flatware, dishware, and glassware. Standard appliances include a refrigerator, microwave, stove, toaster, and coffee maker. Some properties are equipped with additional items; please refer to the full amenity list for your specific property. If you require specialty items, it is best to bring your own. If you are looking for something specific please contact us and we can check the inventory of the property.
- A setup bed linens and bath linens (bath towels, hand towels and washcloths) are provided. Daily maid service can be added to your reservation for an additional fee.
- The property includes basic housekeeping supplies, such as brooms and dustpans.
- An initial set up of paper items are included (paper towels, toilet paper, trash bags, dish soap, dish detergent, and hand soap)
Currently, none of our properties have A/C. Most of the time A/C is not needed and most homeowners keep the blinds closed during the day and open the windows during the night to allow the home to cool off. We do have portable A/C units for rent. They are limited so make sure you reserve one asap. Truthfully A/C is really not necessary up in the Mountains! There are very few properties that have air conditioning in Steamboat all together. The cold mountain air and the valley acts as a natural A/C. On the occasional hot days we recommend that you open windows and doors for cross-ventilation and use the fans we provide. Please keep in mind that fans are not air conditioners. I always suggest sticking them by an open window or door to circulate the fresh air.
Check-in time is any time after 4:00 p.m. We like to have a heads up if you think you’ll be arriving late (10 pm or later in the evening)
We want to ensure everything is properly cleaned and in good working order for your arrival, please note that you will have access to your property at that time. In most cases, a guest is departing just hours before your arrival and the whole property needs to be turned over.
Check-out time is any time before 10:00 a.m. Upon request, an early check-in or a late checkout, may be arranged based on availability.
Property Management and Housekeeping will arrive promptly at 10:00 am on departure day to inspect the property and prepare the property for the next incoming guests.